Comment
The caller claimed to be from Citi and asked if I was trying to purchase a airline ticket online to Chicago, and when I told him no, it wasn't me he said he would reverse the charges. He then went onto try and verify some information, and he had the last 4 digits of my SS# as well as my date of birth, but then he wanted me to give him the expiration date of my current card so they could cancelthat one out and mail me a new one. I told him I wasn't going to give him any more information, and if they were going to cancel that card, they don't need anythingelse and I would just destroy that card when my new one got here. He wasn't happy with that so he transferredme to his supervisor who tried to the same thing, and I told him the exact same thing, so then he started to get a little belligerent and when i told him for being in customer service, you sure do a $hity job of it, he told me to go back to the place I came out of and called me a few other derogatory names and curse words, and I hung up. I'm pretty sure they weren't from Citi Bank. :)