Comment
Called today (6.30.2014) at 1015
automated message: "this is your credit card company, calling to inform you your interest rate is about to go up, please hold for a representative"
individual with a very very heavy Indian accent answers.
i ask what company he is on the behalf of. (knowing i only have capital one, and we are on good terms)
i can't understand him, being half deaf i ask for someone with better english.
he then said " i am the only one who works for this CC company. (you can hear in the background lots of people talking like a call center)
me - seriously the only person
him- Ma'am you need to work with me if you want to keep your CC
me - for my record what is your name
him - HANGS UP